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Welcome to Semigator

Discover the new and easy way to procure your external training programme via the Semigator platform. With direct integration into our Ariba purchasing portal, you transfer your booking data to the Ariba shopping basket to complete a binding order to Semigator.

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A standardised process for all employees that complies with internal purchasing guidelines.

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On Semigator you will find a wide range of training topics, both in classroom and online formats from around 5,000 organisers.

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Your advantages when using the Semigator platform:

Simple Login

By redirecting from the Ariba purchasing portal, you no longer need authentication data after a one-time registration and are forwarded directly to the Semigator platform.

Easier Selection

Use search terms and keywords as well as a variety of filter options and a comparison tool for offers to find the optimal training for your needs from over 50,000 events from around 5,000 organisers.

Full control

You can keep an eye on everything via your personal account. You know the status of your current booking and have an overview of your training courses from the past.

Self-service

Thanks to the self-service functions, you can manage, rebook or cancel your booking yourself at any time.

One process for everything

If your desired seminar is not available in the Semigator catalogue, you can have the Semigator Service Team make it available for booking on the platform. This does not affect the booking process or integration into the internal procurement process.

Book classroom and online training courses on the following topics, among others:

Fire protection & safety
Technical training & certifications
Management & Leadership
Personal & professional development
IT & software development
Logistics & Transport

Search & find

Book

Process order

Participate

Evaluate event

What advantages does Semigator offer the company?

Support for the internal purchasing process through standardised and automated processes.
Bundling effects enable better prices and reduce administrative effort. This saves resources.
Preferential presentation of offers from framework agreement partners ensures lower costs.
Standardised processes lead to a solid and consolidated database for high cost transparency and better education controlling.
Thanks to self-services, every employee can manage bookings themselves.

Invest time in your personal and professional development

So funktioniert
Semigator

How Semigator works

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First Steps

Start in the Ariba purchasing portal

Start Semigator by going to Catalogs in the Ariba purchasing portal SmartBuy and clicking on the Semigator tile Buy from Supplier. You will be redirected to Semigator.

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Registration

You must register once for Semigator to create your personal account. If you were already registered with Semigator before the changeover to the process with Ariba purchasing portal, Semigator will recognise this and will not ask you for new registration but leads you directly to the Semigator home page.

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Login & Homepage

From now on, you will always start Semigator from the SmartBuy system. After your one-time registration, you will always be forwarded directly to your personal start page on the Semigator platform.

Forwarding from Ariba is a prerequisite for booking, otherwise you cannot transfer a booking back to Ariba in the shopping cart.

You will find your current bookings and current enquiries on the start page. You can access your booking and enquiry history via My account. You can also change your contact details.

If you need help, you will find your internal contacts and the contact details of the Semigator Service Team in the Your contacts box

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Start search

Start your search using the search slot. Enter a title, a keyword or a provider for your search. The system will make suggestions. You can narrow down your search regionally by adding a location. Webtraining courses without a location will still be displayed.

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Search results list

The search results list shows you all the results that were found for your search term. Depending on the topic, there may be a large number of results and it is advisable to optimise the search by filtering on the left-hand side.

A high occurency rate and the event guarantee increase your planning security.

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Frequently booked offers

Please also note the frequently booked training courses in the list of search results. These are events that are often booked and attended by other users. In addition, all providers have been quality-checked with a high star rating and a high occurency rate.

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Comparison tool

By clicking on Compare, you can compare up to three offers in an overview based on different criteria such as duration, price and event type at a glance.

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Seminar Offer - Detailed view

On the detailed view of the offer, you will find a precise description of the training course in terms of content, learning objectives and target group as well as a list of all dates and locations. Click on Book now to start the booking process.

Please note: The language in which the content of the events is displayed depends on the language in which the organiser has stored the event.
As a rule, you will only find offers in English for events that are actually held in English.

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Book & order

Add participant

(1.) Click on Add attendee and fill in all fields in the participant form (2.). If you are booking for yourself, click on The person ordering is also the person attending and your details will be copied from the contact details. Go to the address entry (3.) and select your correct postal address. Save your entry and repeat the process if you want to book for other participants.

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Further information

Upload any documents that the organiser may have requested for registration for this seminar.

Summary

In the last step - the summary - all the data is displayed again. Please check the data carefully. Here you will also be shown the exact price, including any additional costs and discounts granted.

If you click on Book now, the data will be transferred to Ariba. You will be forwarded. This may take a moment. Please do not cancel the process.

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Check out the shopping basket in Ariba

Click on your shopping basket and on Check Out, then enter the following information before finalising your shopping basket and sending the order:

- delivery date

- delivery address (the address information will be shown automatically on our “check out” interface)

- cost center (selectable from the dropdown menu).

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Make an enquiry

Start an enquiry

If you have not found the right training course for you in the Semigator catalogue, you can submit an enquiry for an event that has come to your attention elsewhere (e.g. via Google or a flyer). This means that the Semigator Service Team will make the offer available for you to book on the platform.

All further processes such as ordering via the Ariba purchasing system and invoicing via Semigator correspond to the conventional processes.

To start an enquiry, go to My account > My enquiries and click on Start enquiry now. You also have the option of starting an enquiry directly from the search results list. The button for this is always located on the right-hand side of the screen.

Select the specific event and click Next.

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Enquiry form part I

In the first part of the enquiry form, fill in the title, the venue and the desired date - as specified in the offer you have found. The Semigator system will then suggest a number of events from the catalogue that may be suitable substitutes.

Think about whether one of the offers might be suitable for you, as you can book this offer directly and no enquiryfee is charged.

If none of the offers meet your expectations, click on Continue enquiry.

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Enquiry form part II - Send enquiry

In the second part of the enquiry form, you must specify the organiser. Please enter the link you used to find the offer or upload an offer (e.g. for an in-house training course or a flyer). Enter the number of participants. All other details are optional. Click on Send enquiry.

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What happens now?

After sending your enquiry, you will receive a confirmation of receipt with your enquiry number. Please have this ready if you have any questions about your enquiry.

The Semigator service team will usually make your offer available for booking on the platform within one working day. You will receive an e-mail (see illustration).

You can accept (book) or reject the offer. The booking process corresponds 1:1 to the familiar booking process of a normal catalogue booking.

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Self-service (rebooking & cancellation)

Manage your booking in self-service

You can access the detailed view of your bookings via My account > My bookings > Details. You can only carry out actions that make sense in connection with the booking and the actions are only active once the event has been confirmed by the organiser. Status: Booking confirmed

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Only one action at a time

An action must always be completed/confirmed before you can start the next one. You can tell whether your booking is currently in a change process by the status of your booking. Further actions cannot be carried out during this time (light grey button).

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FAQ

1. What happens after booking on the Semigator platform?

At the moment of booking on the Semigator platform, you will be forwarded directly to the purchasing system. Please check out the shopping cart there and finalise your order. Please note that your booking will only be processed by Semigator as soon as the binding order from the purchasing system has been received.

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2. How can I change my contact details?

At the top right of your home page you will find the menu item ‘My account’, below which you will find your contact details, which can be changed there.

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3. What are the occurency rate and the event guarantee?

The occurency rate is calculated by Semigator and indicates what percentage of the training courses offered by the provider actually take place. A high occurency rate therefore minimises the risk of your selected seminar being cancelled. The event guarantee is provided by the organiser itself. This means that regardless of the number of bookings for the seminar, it will always take place. Both give you greater planning security when booking.

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4. What can I do if I can't find the right offer in the Semigator catalogue?

If you cannot find the right offer in the Semigator catalogue, you can search for a suitable offer for you via other channels (e.g. Google). If you have found something, please do not book the offer directly with the organiser.

Instead, submit an enquiry on Semigator via My account > My enquiries > Start enquiry. The Semigator Service Team will usually make the bookable offer available to you on the platform within one working day and inform you by e-mail.

The booking, ordering and invoicing process is not affected by this and continues to correspond to the intended internal processes.

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5. How do I know the status of my enquiry and booking?

You can see the processing status of your enquiry/booking on the platform at any time. ‍

The following is an explanation of the booking status for the booking:

Awaiting approval = You have successfully transferred your booking to your purchasing portal. However, Semigator has not yet received a binding order. Please check whether you have completed your shopping basket correctly or whether the order may still be in the internal approval workflow.

Availability check = Semigator has received your binding order from the purchasing portal and is now checking availability with the organiser. This may take some time. You will be informed by e-mail as soon as the organiser has confirmed your registration.

Registration confirmed = The organiser has confirmed your registration. You can take part. You will receive an e-mail with the registration confirmation and any further information from the organiser.

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6. What does the status ‘Reserved’ and the status ‘Waiting list’ mean?

Waiting list

If the organiser explicitly confirms in its confirmation that the participant is on the waiting list.

Reserved

When the organiser only sends a confirmation of reservation or receipt or indicates that this is a ‘non-binding confirmation of registration’. The event is not yet guaranteed to take place.

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7. Can events abroad be booked via Semigator?

The vast majority of the offers in the Semigator catalogue are events in Germany or the DACH region.

However, any event in any country can be made bookable via enquiry, provided the organiser agrees to work with Semigator. (You do not need to clarify this with the organiser in advance. You simply make the enquiry and the Semigator service team will take care of everything else).

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8. Can I cancel or rebook my participation? Does this result in costs?

Yes, there are various functions available to you via the self-service to change or completely cancel your booking.

Go to My account > My bookings in the list of your bookings and click on Details on the booking you would like to change. You will find the available functions under the participant details. Please note that the self-service functions can only be carried out after confirmation by the organiser. You can only initiate one process at a time. As long as the function is in the process, further changes are not possible.

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The process of cancelling or rebooking your training is covered by the Semigator service fee. There are no additional costs, but the service fee remains in place even in the event of a change or cancellation.

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In addition, cancellation fees may apply depending on the time of cancellation. The organiser's general terms and conditions apply. Some organisers send their general terms and conditions with the registration confirmation. You can check them there. If you are unsure whether cancellation fees apply, you can ask the Semigator Service Team (cs@semigator.de) in advance.

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9. Why do we pay a service fee to Semigator?

The entire process from procurement to billing for a training programme is a complex, time-consuming and cross-departmental process. After the actual booking, purchase requisitions and orders must be created for the purchasing department. New suppliers and new vendors have to be created in the systems. Invoices have to be checked, paid to various organisers with different payment terms and posted.

This results in high internal costs, which Semigator can handle more efficiently and economically. The costs are calculable and transparent.

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10. Why do we also have to pay a service fee if I have cancelled or the organiser has cancelled?

The service fee comes into effect at the moment when a binding order from the purchasing system has been received by Semigator, because Semigator has already provided a large part of its service from this point in time. It is irrelevant whether the booking is subsequently cancelled by the booking party itself or by the organiser directly or any time later.

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Semigator Corporate Service Team